FAQs | Huntley Hills Transportation

Frequently Asked Questions

Need an answer right away? Call or Text Us Today (815) 219-7575

Due to increasing fuel prices, we are forced to charge a gas surcharge for our orders until gas prices come down.

All trips to O'Hare and Rockford will incur a $4 service fee.
All trips to Midway and Mitchell Field will incur a $6 service fee.

Thank you for your understanding.

If you exhibit any symptoms or have tested positive for covid, do not book transportation with us. Or, if you have a pending reservation, please call to cancel. Huntley Hills puts safety above all else and wants to protect their drivers and clients.

How long has Huntley Hills been open for business?

Huntley Hills has been in operation for over a year but our drivers have more than 20 years of experience in transportation.

What makes your company a better option for people in the area to get to the airport?

We have reasonable prices, we are local, we customize transportation to fit to our clients’ needs and options. We are very dependable. Stay in touch with clients about all matters, especially delayed flights at airports and things like that.

How do you know what time to leave with all of the variables for traffic, weather, etc?

Rule of thumb is always leave yourself 2 hours at the airport for a domestic flight, 3 for international, just to take care of business at the airport. Huntley usually takes 40-50 mintures to get to the airport. I always say request your time 15 minutes earlier than you want to leave. You never now what dangers await on the wonderful 90 expressway. Especially with Midway. My motto is you can always read a book with a nice cup of coffee but you can’t run after a plane. And don’t try because then the police will run after you as well.

How can someone get a hold of you?

Due to the increase of business, it is always best to send a text at 815-219-7575 if no one answers. The reason is so many phone calls come in. Rest assured your text or email will be answered by the end of the day. We do our best to keep up. We apologize for any inconvenience.

What methods of payment do you accept? How is payment accepted?

Cash or credit card. Any other method of payment must be approved by office.

When is the latest I can make a reservation

We will not accept reservations less than 24 hours advance notice. (Also change the pop up box to say IF YOUR RESERVATION IS FOR TODAY OR TOMORROW YOU MUST CALL OUR OFFICE. WE DO NOT TAKE ONLINE RESERVATIONS FOR NEXT OR SAME DAY. PLEASE CALL TO SPEAK TO SOMEONE IN OUR OFFICE.

What kind of vehicles do you have?

We have sedans, mini SUVs, and minivans. We do not have limos or party buses.

Do you do corporate accounts?

Yes, please call our office for details.

Do you do pickup locally in the community or do any other trips to concerts downtown or sports events?

No, we are an airport transportation service. Our primary function is to take people to the airport.

You ask for a credit card when I reserve a pickup at ORD. Is this considered a prepayment?

No. We do not take any prepayment or credit cards on file. By giving us your credit card information for your airport pickup, this is your commitment that you will be at the airport the date of your pickup. We will only charge the card if you do not cancel before wheels off the ground of the flight info you gave us.

Do you provide car seats for passengers?

No but you may leave them with us. There will be a $20 fee as we have to get the car seats to your driver for pick up.

What is your process for pickup at airport?

You will call us at 815-219-7575 (do not text) and let us know when you have luggage or are ready if you don’t have any. We will work on getting you a close door to be picked up at, along with a color, make and model of vehicle with identifier and name of driver. Once again you will pay the driver in the vehicle. Do not tell him you have a credit card on file as we do not do that.

Huntley Airport Transportation

(815) 219-7575

Visit our sister company:

Schoolbells Transportation