Frequently Asked Questions
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Due to increasing fuel prices, we are forced to charge a gas surcharge for our orders until gas prices come down.
All trips to O'Hare and Rockford will incur a $4 service fee.
All trips to Midway and Mitchell Field will incur a $6 service fee.
Thank you for your understanding.
If you exhibit any symptoms or have tested positive for covid, do not book transportation with us. Or, if you have a pending reservation, please call to cancel. Huntley Hills puts safety above all else and wants to protect their drivers and clients.
How long has Huntley Hills been open for business?
Huntley Hills has been in operation for over a year but our drivers have more than 20 years of experience in transportation.
What makes your company a better option for people in the area to get to the airport?
We have reasonable prices, we are local, we customize transportation to fit to our clients’ needs and options. We are very dependable. Stay in touch with clients about all matters, especially delayed flights at airports and things like that.
How do you know what time to leave with all of the variables for traffic, weather, etc?
Rule of thumb is always leave yourself 2 hours at the airport for a domestic flight, 3 for international, just to take care of business at the airport. Huntley usually takes 40-50 mintures to get to the airport. I always say request your time 15 minutes earlier than you want to leave. You never now what dangers await on the wonderful 90 expressway. Especially with Midway. My motto is you can always read a book with a nice cup of coffee but you can’t run after a plane. And don’t try because then the police will run after you as well.
How can someone get a hold of you?
What methods of payment do you accept? How is payment accepted?
Cash or credit card. Any other method of payment must be approved by office.
When is the latest I can make a reservation
What kind of vehicles do you have?
Do you do corporate accounts?
Yes, please call our office for details.
Do you do pickup locally in the community or do any other trips to concerts downtown or sports events?
You ask for a credit card when I reserve a pickup at ORD. Is this considered a prepayment?
Do you provide car seats for passengers?
What is your process for pickup at airport?
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